Privacy Policy

Rainbow Snail ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Website") or otherwise interact with us. We are headquartered in the United Kingdom, and this policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in the UK.

Please take a moment to carefully read this Privacy Policy to understand our practices regarding your personal data. By using our Website, you consent to the practices described herein.

Information We Collect

1. Personal Information

We may collect the following categories of personal information from you:

  • Contact Information: This includes your name, email address, postal address, and phone number, which you may provide when contacting us or making a purchase.

  • Payment Information: When you make a purchase on our Website, you may need to provide your payment card details, billing address, and other relevant information. However, we do not store your payment card information; it is securely processed by our payment service providers.

2. Non-Personal Information

We may also collect non-personal information, which does not directly identify you but is necessary for the functioning of the Website. This may include your IP address, browser type, operating system, and other technical data.

How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide Products and Services: We use your personal information to fulfill orders, process payments, provide customer support, and deliver products or services you have requested.

  • To Communicate: We may use your contact information to send you order confirmations, updates, and important notices.

  • To Improve Our Website: We analyze non-personal information to enhance the performance, functionality, and user experience of our Website.

  • To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal processes.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following entities:

  • Service Providers: We may engage third-party service providers to assist us in operating our Website, processing payments, and delivering products or services. These service providers will have access to your personal information but are only authorized to use it for the purposes outlined in this Privacy Policy.

  • Legal Compliance: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws. These rights may include:

  • Access to your personal information.
  • Rectification of inaccurate or incomplete information.
  • Erasure of your data (the "right to be forgotten").
  • Restriction of processing under certain circumstances.
  • Portability of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by law.

Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


We may use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised policy on our Website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Please include "Privacy Inquiry" in the subject line of your email.